Terms of Service

By using Crown Grading services, creating an account, submitting collectibles, or accessing the Crown platform, you acknowledge that you have read, understood, and agreed to these Terms of Service, as well as any related policies, standards, or submission guidelines published by Crown.

Users must be legally capable of entering binding agreements under applicable law.

You are responsible for:

Crown reserves the right to suspend or terminate accounts for fraudulent activity, abuse, policy violations, chargeback abuse, harassment, or misuse of the platform.

Crown provides collectible grading, authentication review, encapsulation, imaging, database integration, AI-assisted grading analysis, and related collectible services.

Service offerings may evolve over time. Crown reserves the right to:

Changes may occur without prior notice.

AI-assisted systems are tools intended to support grading consistency and operational efficiency. Final grading determinations remain subject to human review, operational oversight, and Crown grading standards.

No automated system is guaranteed to be flawless or error-free.

All grading opinions issued by Crown are subjective evaluations based on Crown’s grading standards at the time of review.

Reasonable differences of opinion may exist between graders, companies, collectors, resubmissions, or evolving industry standards. Submission of collectibles acknowledges and accepts the inherently subjective nature of grading.

Crown does not guarantee:

Grading opinions reflect condition assessment only and should not be interpreted as financial advice.

Customers are responsible for:

Crown reserves the right to refuse any submission at its discretion without obligation to explain.

Collectibles exhibiting evidence of alteration, restoration, trimming, recoloring, chemical treatment, surface enhancement, counterfeiting, or authenticity concerns may receive designations including but not limited to:

Not all alterations or counterfeit characteristics are detectable. Crown does not guarantee detection of all restoration or authenticity issues.

Customers should review Crown’s Surface Integrity Standards for additional information.

Any turnaround estimates provided by Crown are estimates only.

Actual turnaround times may vary due to:

Crown does not guarantee completion dates unless explicitly stated in writing.

Customers assume full responsibility for all shipping risk prior to Crown receiving and checking in submissions.

Crown strongly recommends:

Once submissions are received and logged into Crown’s system, Crown assumes responsibility pursuant to its operational handling procedures and liability limitations outlined below.

Crown shall not be liable for:

By submitting collectibles to Crown, customers grant Crown the right to:

unless otherwise prohibited by applicable law.

All Crown branding, logos, slab designs, labels, grading systems, imaging systems, software, databases, website content, and proprietary technologies are the intellectual property of Crown Grading.

Unauthorized reproduction, imitation, scraping, redistribution, or commercial misuse is prohibited.

Users may not:

Crown reserves the right to restrict access or terminate accounts for violations without notice.

Crown reserves the right to modify these Terms, update grading methodologies, revise standards, change operational policies, or expand service offerings at any time.

Updated policies become effective upon publication to the Crown website. Continued use of Crown services following an update constitutes acceptance of the revised terms.

These Terms of Service shall be governed by and interpreted under the laws of the State of Texas, without regard to conflict of law principles.

Crown Grading — Conroe, Texas, United States.

Questions regarding these Terms of Service may be directed through Crown’s official website contact channels.

Crown is committed to building a transparent, collector-focused grading experience centered around consistency, integrity, and innovation.